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Optometry benefits

Who is Medihelp’s network provider for optometry services?

The Preferred Provider Negotiators (PPN) network is Medihelp’s preferred provider for optometry services for all Medihelp benefit options, except Unify and Prime 2 (network and non-network).

Which Medihelp benefit options offer optometry benefits?

The following Medihelp benefit options provide optometry benefits:

  • Necesse
  • Prime 2 and Prime 2 Network
  • Prime 3 and Prime 3 Network
  • Unify
  • Elite
  • Plus

How are optometry benefits granted?

  • Benefits are available every 24 months from the date of the first service
  • Benefits are available per beneficiary
  • Benefits are paid at 100% of the MT (Medihelp Tariff), which can be a contracted tariff or the single exit price.
  • PPN protocols and pre-authorisation apply.

How do I contact PPN?

  • Telephone number: 086 1103 529
  • Email:
  • Website:
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